Using the Support Ticket Portal

TodoTicked can link to a dedicated ticket portal for account-specific help. When enabled, you sign in with your TodoTicked account to create tickets and track replies in one place.

Where to Go

• Help Center (articles and guides): support.todoticked.com
• Support tickets: Look for Submit a Ticket in the Help Center header when a ticket portal is configured

Start with the Help Center if you're looking for how-to guides. Use the ticket portal when you need personalized help from our team.

Creating a Ticket

When ticket portal links are enabled on the Help Center:

1. Click Submit a Ticket in the Help Center navigation
2. Sign in with your TodoTicked account
3. Create a new request with a clear subject and description
4. Submit the ticket

You'll receive email updates when our team replies.

Tracking Your Tickets

After signing in, your dashboard shows all tickets associated with your account. Open any ticket to read replies and add follow-up messages.

What to Include

Help us resolve your issue faster by including:

• The email address on your TodoTicked account
• Which platform you're using (web, iOS, Android, desktop)
• Steps to reproduce the issue
• Screenshots if relevant

Response Times

We aim to respond within one business day. Premium subscribers receive priority support.

Still Need Help?

If no ticket portal link appears in the Help Center, use the Contact Support form or email [email protected] directly.